Hy-Vee Grocery Store

Muy buen servicio por parte de los empleados y muy limpio todo por las noches los empleados son amables y respetuosos

Esta cerca y muy bien surtido,además una panadería increíble,muy buen pan.

Muy buen servicio mucha amabilidad

Todo fresco y buena calidad

Me gusta , hay calidad en las cosas que compras

I've been shopping at this particular HyVee store for the past decade and a half, but can no longer do so. Here are the reasons: 1. The quality of foods prepared on-site has been consistently decreasing. Twice in the past year I have purchased goods from the bakery which ended up being stale or overcooked. There have been other times when I've gone into the bakery section looking for something and the goods simply looked unappetizing or mismade. The goods at the deli and meat counter are in a similar position, not helped by the counters being staffed in the afternoon by employees who know little to nothing about what they're selling. 2. The variety of pre-packaged foods has plummeted. A short list of things I can no longer get there that I used to: Salsa (they still have salsa, but decided to stop carrying the brands I enjoy); Cat food that my cats like (which for reference is any of five or six different varieties of fancy feast, which are also the ones they decided to stop carrying); Certain kinds of pasta (these are inconsistent, but I also haven't seen small ring macaroni in a long while); Many spices (they famously are no longer carrying tones, but they've also decreased the variety they carry from other companies); Frozen Pizzas (they have a large variety of brands, but tend to only carry the most basic flavors from each brand); Shampoo (again, stopped carrying the brand/variety I enjoy, which I now just purchase elsewhere). 3. Even in items which are regularly stocked, availability is unreliable. For items from dry pasta, to kitty litter, to cookies, to milk, I have often times had to come back the next day or later in the week to find what I need. 4. The pharmacy is extremely inconsistent at being able to fill my prescription on time. I almost always have to wait several days. On one occasion I needed to wait nearly two weeks for a prescription that needs to be filled monthly. 5. The quality of service has declined. Several years ago they ceased being a 24 hour store, and have decreased their hours one other time since then. During the hours in which they are open, they have fewer staff members in any given part of the store, and the staff members are less knowledgeable and less capable of helping than before. I have made specific complaints about the lack of stock on certain items, or asked why they seemingly stopped carrying something. I have been brushed off each time--at least for the times when the manager had any clue what was going on and could give me an answer. That's not to say I can't still get most of my shopping done there. I could. But when their prices are similar to anywhere else, and I'm going to have to go to other places to get what I need regardless, why not just add everything I *could* get from HyVee to one of those other stops? Well, that's what I'll be doing from hereon out, and I'll be encouraging my local family and friends to do the same.

Worst location in Iowa City. Apparently they believe that closing at 11pm means they can start threatening tou and following you to tell you they are closed at 11pm on the dot. Not even Walmart is this bad…as high as their prices are…this level of disdain for customers is inexcusable.

I love this hyvee. The management address issues in a correct and respectful way , the Starbucks staff is actually positive and encoruagjng which is exactly the role of the barista to spread positivity and uplift every in on their daily routine , and I’ve had more then a few friends work there. Thank u! God bless. !